OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
144 ratings and 79 comments received in the last 90 days.
04 August 2024
The Bishops Stortford branch were very good. Christian was an excellent salesman.
25 July 2024
Very good sales rep: Ashley
14 July 2024
Excellent sales service
02 July 2024
We had a problem but it was resolved very professionally by the manager and staff .
25 June 2024
Very satisfied . It would have been a 10 but waiting for my new mats to be delivered and fitted
12 September 2024
Was informed about the car during the service
11 September 2024
Very satisfied and helpful. Darren understood my needs and was able to sort the issue out the same day. Thank you Darren!
11 September 2024
Very pleased with the service overall, thank you.
11 September 2024
Very happy with the arrangement
10 September 2024
Every single thing has been given to ensure complete satisfaction
10 September 2024
Whole process was flawless and cheerfully executed
10 September 2024
Able to drop car at specified time and collect a couple of hours later. No need to leave it all day
07 September 2024
Josh kept me updated every step of the way.
07 September 2024
No complaints at all! Frictionless service with a smile.
02 September 2024
As above
11 September 2024
Nothing too much trouble, everything always thoroughly explained